ELEARNING BLOG

By Wendy Yeung General Manager, Knowledge Management and Instructional Design; Chief Enterprise Extraction and Mining Officer, Deep AI Consulting, Cyberwisdom Group Let's cut to the chase: For decades, insurance agent training has been stuck in a loop. New hires sit through PowerPoint decks on policy terms, shadow senior agents for a few weeks (hoping to absorb something), and then get thrown into client calls—where they freeze when a prospect says, "Why should I pay more for

Compliance training has long been the "check-the-box" chore of corporate learning. Employees sit through hour-long videos on anti-bribery rules, skim PDFs of data privacy laws, and take multiple-choice quizzes that reward memorization over understanding—only to forget 80% of what they learned within a month. When a real compliance risk hits—like a client asking for a "discreet" kickback, or an employee accidentally sharing customer data via unapproved email—they freeze. Tradi

In the high-stakes world of Formula 1 racing, no driver steps onto the Monaco circuit without thousands of hours in a simulator. These aren't just video games — they're precision instruments that replicate every possible scenario a driver might face. Enterprise AI needs the same approach. The clean, perfect environments that taught AlphaGo to play aren't enough for the messy reality of business operations. The Three Phases of AI Training The journey to enterprise-ready AI hap