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AI Consulting

Using the power of artificial intelligence (AI) is no longer a choice; it’s a necessity. Our artificial intelligence consulting services guide leaders through this disruptive landscape to adopt or enhance AI while prioritizing governance and security.

At Centric Consulting, we firmly believe that the cloud serves as the business enabler, data acts as the business driver – and AI will become the ultimate business differentiator. Together, they unlock smarter, faster decision-making and transformative growth, at scale.

Successful AI implementation demands governance, a well-crafted plan for how and where AI can move your business forward, and a workforce that is well-prepared to embrace changes. Our Artificial Intelligence consulting services bring the business and technical expertise needed to make AI work for your business in a secure and responsible way. Our AI consultants can help you:

  • determine how AI should fit into your business strategy

  • develop AI and / or ChatGPT governance and acceptable use policy

  • prepare to adopt and integrate AI across people, process and technology (like Microsoft Copilot or Salesforce Einstein)

  • build an AI Center of Excellence (COE)

The AI revolution is here. If you need strategic planning, governance, security, implementation or adoption, our artificial intelligence consulting services can help you succeed. We’ve designed workshops and accelerators to help you get AI ready.

OUR ARTIFICIAL INTELLIGENCE CONSULTING SERVICES

Our AI consulting services are designed to meet you where you are in your organization’s artificial intelligence maturity, focusing on urgent and important needs first without neglecting the necessity of a bigger-picture vision and strategy.

We’ll help you plan, govern and deliver ethical and secure AI projects that align with business objectives and create better customer experiences.

AI Strategic Planning, Governance and Security

Prepare for an AI-augmented workforce with our strategic consulting services. We’ll guide you in integrating responsible AI into your strategic initiatives, ensuring a future-proof approach.

Enterprise Intelligence and Analytics

We’re employing new AI paradigms and technologies to address your business performance challenges. We’ll help you transform your enterprise with an AI-intelligent platform approach.

AI Innovation

From generative AI like ChatGPT to conversational AI, from engineering to operations, we’ll help you leverage the maturing fields of AI while ensuring delivery at speed and scale.

Quick Start AI

Not quite ready for full-scale AI implementation? If you’re just getting started, learn how to foster an AI-ready workforce with our AI vision workshops, or check out our other quick-start areas.

Our AI Strategic Planning, Governance and Security Services

AI Strategy Development

Determine How AI Fits Into Your StrategyDefine and align AI initiatives with business goals and objectives.

Document a Strategy for Microsoft 365 Copilot or Salesforce Einstein

Define and align Copilot or Einstein AI usage with business goals and objectives.

AI Readiness Assessment

Evaluate an organization’s readiness to adopt and integrate AI into its people, processes and technologies.

AI Vision Workshops

Conduct interactive workshops to help stakeholders explore what’s possible and envision the potential impact of AI on their business processes and goals.

AI Governance Plan

AI and/or ChatGPT Governance Plan

Establish governance and policy for AI tool usage, including ethical considerations, security, data privacy and compliance.

Microsoft 365 Copilot or Salesforce Einstein Governance Plan

Establish governance for Copilot and Bing usage or Salesforce Einstein, including security, data privacy and compliance.

AI Center of Excellence (COE)AI Center of Excellence (COE)

Stand up a center of excellence for AI usage in the organization.

AI Workforce Plan

Develop a workforce strategy that addresses change management with the appropriate communication plan. Define how to attract, train and retain AI talent, ensuring the organization has the necessary skills to implement AI solutions.

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AI Statistics & Trends In 2023

(Forbes Advisor: 24 Top AI Statistics & Trends In 2023)

64%

of organizations will use AI to improve customer relationships

97,000,000

new jobs will be created by AI

42%

of organizations will use AI to streamline business processes

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Our Enterprise Intelligence and Analytics Services

Intelligent Platform

Strategy and Vision

  • Strategize and envision how an AI-enabled platform will support data-driven decision-making and automation in the organization.

Platform Development

  • Design and implement AI-enabled platforms to support data-driven decision-making and automation.

AI Analytics

Signals and Insights

  • Leverage real-time monitoring and analysis of structured and unstructured data sources to identify early indicators of events, trends, or anomalies – while uncovering deeply hidden patterns.

Predictive Analytics

  • Leverage AI and machine learning models to forecast future outcomes based on historical data, enabling businesses to anticipate trends, identify opportunities and mitigate risks.

Intelligent Automation

Implement AI-based automation solutions to streamline and optimize business processes.

AI Innovation Lab

PoCs and Pilots

  • Play with AI in our sandbox. Establish a dedicated space for experimenting with new AI technologies, developing prototypes and testing innovative ideas.

AI Security

Implement AI-driven cybersecurity solutions to detect, prevent and respond to threats more effectively.。

AI Experience Journey

Design and deliver AI-powered experiences that enhance engagement, satisfaction and loyalty.

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Generative AI’s Impact on Workforce Productivity​

Generative AI, like ChatGPT, delivers a powerful and multiplicative productivity boost equivalent to a 2-year experience enhancement for every employee. For employees new to a subject, the productivity boost exceeds 40%​ and even experienced employees gain a substantial productivity boost.​

Generative AI not only enhances productivity but also empowers employees to independently perform tasks previously reliant on others’ availability.​ Organizations are embracing generative AI to gain a competitive edge to boost growth, efficiency and effectiveness.​

Our AI Innovation Services

Enterprise App AI

Identify opportunities within SalesforceNetSuite, or Dynamics, to effectively leverage inherent AI capabilities in the platform to optimize processes, improve decision-making and automate tasks.

Conversational AI

Implement AI-powered chatbots and virtual assistants to improve customer service, support and engagement.

AI Integrations

Integrate AI tools and technologies into existing systems and processes to optimize performance and drive innovation.

Generative AI (like ChatGPT)

Develop and deploy generative AI models to create new content, designs or products based on existing data sets.

AI Engineering and Operations

Manage the end-to-end development, deployment and maintenance of AI systems to ensure optimal performance, reliability and scalability.

Microsoft 365 Copilot Implementation

Implement and roll out the usage of Copilot functionality, including training and usage guidance.

Our Quick Start AI Services

Not quite ready for full-scale AI implementation? If you’re just getting started, learn how to foster an AI-ready workforce with our AI vision workshops, or check out our other quick-start areas.

Typical quick-start AI engagements focus on the key activities that most organizations need to get AI ready and prepare for a successful AI journey:

  • AI Strategy Development: develop and document your strategy, whether for ChatGPT, Microsoft Copilot, Salesforce Einstein or a general AI strategy

  • AI Governance Plan: create a sound plan for governance and security while documenting critical AI policies and procedures

  • AI Readiness Assessment: assess your infrastructure, culture and processes ahead of a successful AI adoption plan

  • AI Vision Workshops: create your AI adoption roadmap through collaboration and learning with key stakeholders

  • AI Innovation Lab: use our sandbox to develop AI prototypes & POCs and test your innovative ideas

  • Generative AI: integrate ChatGPT in your Azure tenant, or implement Microsoft Copilot functionality across your organization.

OUR LATEST INSIGHTS

The Rise of AI in the Workplace: ChatGPT’s Role in Shaping the Future of Work

The ChatGPT & AI Revolution: An Executive’s Guide

Testing ChatGPT: Evaluating Its Perspective on Insurance Industry Technology Trends


Generate Agile Acceptance Criteria with ChatGPT to Supercharge Story Creation

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