CPD is about compliance and proof for professionalism, some digital learning platform must have in place a secured login system to verify the identity of the participants at the beginning of the process
E-learning Activity Providers may be requested by authority to transform the digital media files submitted into other formats for the assessment purpose. The transformed files should be of no difference from the ones to be used in the E-learning activities in terms of content and presentation.
Many organizations will receive Guidance Notes on Assessment for Qualified E-learning Activities for Licensed Insurance Intermediaries
Monitored activities should avoid unauthorised logins and CPD maangement system should clearly describe the specifications of the identity authentication technologies adopted and the identity.
authentication procedure through which the digital learning platform can uphold the integrity of the E-learning Activities.
In general, there are three types of recognized factors for user identity authentication:
(i) something the users know (such as username, password, personal identification number (PIN), etc.);
(ii) something the users have (a mobile phone for receiving a secondary one-time password); and
(iii) something the users are (biometrics such as fingerprint, iris, retinas, face, speech, keystroke, etc.).
For E-learning Activities conducted in an unsupervised environment, i.e. the activities are wholly conducted online and are not proctored, the Elearning Activity Providers should adopt a two-factor authentication to verify the users’ identity where a combination of at least two differenttypes of the above authentication factors is involved.
Participants should also be prompted to authenticate their identity at irregular intervals during an E-learning Activity.
Common CPD requirement
If CPD system does not adopt a two-factor authentication, the participants should be required to undertake the end-of-activity assessment or the entire Elearning Activity in person at a designated venue provided which has been approved by organizaton, with the identity authentication conductedon-site by authorized personnel.
E-learning Activity Providers should explicitly warn all participants before the start of each E-learning Activity that impersonation, or any other incidents of allowing an impostor to take E-learning Activity on the participants’ behalf for the purpose of claiming CPD hours under the CPD Guideline, will be reported to the IA and/or other law enforcement agencies.
E-learning Activity Providers should report to the IA all incidents of impersonation or abuse involving individual licensees as soon as reasonably practicable.