Kingfisher Plc is Europe's leading home improvement retail group and the third largest in the world, with leading market positions in the UK, France, Poland, Italy, China and Taiwan. Its main retail brands are B&Q, Castorama, Brico Depot and Screwfix Direct. Kingfisher operates nearly 650 stores in eleven countries in Europe and Asia.

The Kingfisher Asia Limited sourcing office opened in Hong Kong in 1994. Following the relocation of Kingfisher's Global Sourcing hub from London to Hong Kong, Kingfisher Asia operates a global sourcing network with offices based in Hong Kong, Shanghai, Shenzhen, Thailand, India and Eastern Europe.

 
 
Challenge

The rapid growth of the KAL in the last few years coupled with the fast-paced nature of the business, new recruits must grasp the work knowledge immediately when they are posted. In the past, KAL relied heavily on conducting Induction Program to provide newly hired the knowledge of company. However, such a measure is extremely time consuming as new recruits are coming in at different time.

   
   
Solution

Cyberwisdom developed an online induction program for KAL. New recruits log on the system on the first day of their career with KAL and receive first-hand information on the company mission, strategy business process and other highly job-related information. Success is guaranteed when they have to show their in-depth understanding of the information by taking online assessment right after the program. Successful completion will lead to opening up an email account and users can start their work right away and most importantly, they have the needs and a bit of pressure to study the program in details.